AI won’t take over your travel business.
It’ll hand you the customer.
Every travel agency owner has the same worry: a bot that quotes the wrong price, invents a hotel, promises a booking, and burns thirty years of reputation in one chat. So we built one that can’t. It works the 2am enquiry, asks the fifteen qualifying questions, and answers in a language you don’t speak — then hands the warmed-up client to your travel expert to close.
<script
src="https://voyaplanner.com/widget.js"
data-agency-id="your-agency-id"
async
></script>The fear is reasonable. So we engineered against it.
These aren’t settings you have to remember to switch on. They are hard rules the concierge runs under, on every conversation, in every language.
“It'll quote a price I can't honour.”
It never states a price. At all.
No figures, no totals, no ranges — anywhere. It learns their budget, silently designs to fit inside it, and tells the client their travel expert confirms the exact quote. You keep every pricing conversation.
“It'll invent a hotel I can't actually book.”
It can only name properties you hold
A hotel is nameable only if it's in your knowledge base. Famous real resorts get refused too — because you can't sell a property you have no contract for. Everything else is described generically for your team to confirm.
“It'll confirm a booking I can't deliver.”
It cannot confirm anything
A booking is always a REQUEST routed to your team, never a confirmation. The client is told so plainly, every time. Availability and terms stay where they belong — with the people who can actually check them.
“It'll sell things my agency doesn't even do.”
It sells your business, not travel in general
Describe your agency once — destinations, tour types, transport, accommodation, who you can host. It stays inside that. No flights? It'll still advise on sensible routings, but never offer to book them.
“It'll sound like a robot and embarrass my brand.”
Your voice, your name, your tone
You set the persona and the formality range it must stay between. It mirrors each client's own language and style within your limits. Visitors see your brand only — never ours, anywhere.
“I'll have no idea what it told my clients.”
Every word is on the record
Full transcripts, a hot/warm/cold score, the captured brief, and a short AI note to the consultant on what to reference and what objection to expect — before they pick up the phone.
It takes the night shift. You keep the business.
The work that costs you clients is the work you can’t physically do at 2am on a Sunday. The work that wins them is the part only you can do. They are not the same work.
The concierge handles
- The enquiry that lands at 2am on a Sunday, answered in seconds
- The fifteen qualifying questions, asked one at a time so it never feels like a form
- The client writing in a language nobody on your team speaks
- The polite follow-up you meant to send on Thursday and forgot
- The first-draft itinerary, so nobody starts from a blank page
- The tedious re-typing of enquiry details into a lead record
Your team keeps
- The price, the margin, and every negotiation
- The supplier contracts and the rates only you can access
- The final itinerary — the AI's draft is a starting point your expert signs off
- The booking, the deposit, and the confirmation
- The phone call, the trust, and the client who comes back next year
- The judgement calls a model has no business making
Every conversation ends the same way: a scored lead, a structured brief, and a note to the consultant who’ll pick up the phone. The relationship stays yours.
Everything your agency needs
Built specifically for travel agencies. Not a generic chatbot.
AI-powered concierge
Answers destination questions, suggests itineraries, and gathers full trip requirements — 24/7, without staff.
Automatic lead scoring
Classifies every enquiry as hot, warm, or cold and emails your team a structured brief with a next-action recommendation.
Inquiry inbox automation
Connect a mailbox and incoming email enquiries are qualified, nurtured with AI replies, and turned into assigned leads — automatically.
AI itineraries & travel docs
The concierge drafts trip itineraries during the chat and saves them as branded PDFs your team can download and send.
Smart team routing
Qualified leads are assigned to your sales team round-robin or fair-share, so every enquiry lands with the right person.
Destination-targeted embeds
Pin a landing page to a destination or travel style. One snippet per page — the AI opens as a specialist for exactly that trip.
Multilingual
Responds in the visitor's own language automatically — English, French, German, Spanish, Japanese, Arabic, and more.
Fully white-label
Your brand name, colors, logo, and persona. Shadow-DOM isolated so it never clashes with your site. Visitors never see our branding.
Knowledge base
Upload PDFs, paste URLs, or type custom text. The widget draws on your own content — with AI-flagged gaps you can review.
Analytics & audit
Conversation counts, lead-quality distribution, language mix, AI cost breakdown, and full email delivery logs.
AI credits included
Every plan bundles a generous monthly AI allowance — no separate AI bill to manage. Need more? One-click top-ups never expire.
Usage alerts, no surprises
Track AI usage live in your dashboard and get an automatic heads-up email well before your monthly credits run out.
Up and running in 3 steps
No engineering team required.
Sign up free
Create your agency account in under a minute and start a 14-day free trial — no engineering team, no sales call to get in.
Configure your concierge
Set your brand colors, upload your logo, write your persona, add knowledge base documents, and pick your languages.
Paste one script tag
Copy the embed snippet from your dashboard and drop it into your website before </body>. That's it — your concierge is live.
See it live
Watch the widget capture an enquiry, qualify the lead, and hand off to the agency — all in real time.
Open interactive demoThe live demo includes a fair-use AI allowance per visitor.
<5 min
Average setup time
40+
Languages supported
100%
White-label — your brand